14
May
2020

Message from the GM

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Ramadan Kareem! On behalf of KASP, I would like to wish you all a happy and blessed month. It would be an understatement to say we are experiencing unusual times. The COVID-19 pandemic has caused more disruption to the world economy than experienced since WWII. It has equally devastated the lives of many who lost loved ones or had to face financial hardship as a result of lost income and uncertainty.

We at KASP are doing our part to weather the storm. The sudden change in work patterns necessitated quick action to ensure the safety of our employees and avoid any disruption or impact on the valuable services we provide to our customers. KASP was early to recognize the need to ensure the ability of each team member to remain productive from the safety of their homes. Fast and reliable internet connectivity was provided to team members ahead of the curfew and provisions for secure connections were made to on-premise and cloud-based servers and resources. We also adjusted our service delivery methodology and tools to accommodate our offshore partners and ensure their contribution reaches the same levels achieved while on-site in Kuwait. This meant longer hours spent by the core KASP staff to ensure this model gets established quickly and effectively. I’m now happy to report that all of our business intelligence (BI) and ERP implementation and support projects are proceeding according to schedule and customer expectations. These include 3 major Oracle Fusion ERP implementations at Boodai Trading Company, Atlas Commercial and Hilal Cement; all due to complete by November 2020.

During this difficult time, our relationships with our long-established customers have never been stronger. We conducted several free training webinars and continued to provide our services in accordance with the limits on work hours and remote access rules. I’m honored and grateful for the appreciation and support we received from our customers in return.

Finally, I would like to extend my deepest respect and gratitude to all of my colleagues at KASP for the adjustments they were able to grasp with amazing speed and proficiency. They are among the most competent, dedicated and respectful group of people I have ever encountered during my long career.

Stay safe and God bless you all.

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